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Refund Policy
1. Item Refund Eligibility
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1.1. Quality Guarantee:
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- We strive to provide you with the highest quality perishable items. If you are not satisfied with the quality of your perishable purchase, please contact us within 2 days of receiving the product.
1.2. Visible Damage:
- If the perishable item arrives with visible damage, please contact us immediately upon receipt with clear photos of the damaged item and packaging.
2. Refund Process for Perishable Items
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2.1. Refund Requests:
- To request a refund for a perishable item, please contact us at (+91)9878825303 or email us at bigbytekhanna@yahoo.in
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2.2. Proof of Damage:
- You may be required to provide proof of damage, such as clear photographs, to support your refund request.
3. Refund Approval for Perishable Items
3.1. Inspection:
- We may request the return of the perishable item for inspection or ask for additional information to assess the nature of the issue.
3.2. Notification:
- We will notify you of the approval or rejection of your refund request via the email address provided.
4. Refund Options for Perishable Items
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4.1. Refund Method:
- Refunds for perishable items will be processed using the original payment method used for the purchase.
4.2. Timing:
- Refunds may take 6-7 business days to be reflected in your account, depending on the payment method and financial institution.
5. Non-Refundable Circumstances for Perishable Items
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5.1. Improper Storage:
- Perishable items that were not stored according to the provided guidelines may not be eligible for a refund.
5.2. Delivery Issues:
- We are not responsible for perishable items left unattended upon delivery. Please ensure someone is available to receive the package promptly.
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6. Contact Us
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If you have any questions or concerns about our refund policy for perishable items, please contact us at (+91)9878825303.